Privacy Policy

Effective Date: 01/08/2023

At Venta Wellness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website or make a purchase from us.

1. Data Collection and Usage:
When you visit our website, we may collect certain information automatically, such as your IP address, device information, and browsing patterns. We use this data to improve our website's functionality and understand how visitors interact with our content.

When you make a purchase, we collect personal information, including your name, address, email address, phone number, and payment details. We use this data to process your order, communicate with you, and fulfill your purchase request.

2. Cookies:
Our website uses cookies to enhance your browsing experience and tailor content to your preferences. Cookies are small data files stored on your device that help us improve our website's performance and offer personalized services. By using our website, you consent to the use of cookies as outlined in our Cookie Policy.

2.1 Order Processing Related Cookies

Our website provides e-commerce facilities, and we use essential cookies to ensure a smooth ordering process. These cookies enable us to remember your order details as you navigate between pages, ensuring efficient processing and a seamless shopping experience.

2.2 Disabling Cookies

If you wish to prevent the use of cookies, you can adjust your browser settings accordingly (refer to your browser's help documentation for guidance). However, please note that disabling cookies may limit certain functionalities and features of our website.

3. Order Processing:

Just like any other shopping website, when you place an order with us, we collect the necessary personal information to process it. This includes your name, email address, and delivery address. We use this information to keep you informed about any potential delays or issues with your order.

To handle your payment securely, you will be redirected to our payment service provider, PayPal. Rest assured that Venta does not have access to any of your credit or debit card details, as all card transactions are processed securely and encrypted by our payment service provider.

Additionally, when visitors come to our website, we utilise a third-party service, Google Analytics, to gather standard internet log information and analyse visitor behaviour patterns. This helps us understand the number of visitors to different parts of our site. However, this data is processed in a way that doesn't identify anyone, and we don't make any attempts, nor do we allow Google to attempt, to find out the identities of our website visitors.

4. Data Sharing:
We may share your personal information with third-party service providers who assist us in processing payments, fulfilling orders, or analyzing website performance. These service providers are contractually obligated to handle your data securely and only for the specific purposes we outline.

We may also share your information to comply with legal obligations or protect our rights, safety, or property.

5. Marketing Communications:
With your explicit consent, we may use your email address to send you marketing communications about our products, promotions, and updates. You have the option to unsubscribe from these communications at any time.

When you register for our e-newsletter, we collect personal information for specific purposes. These include keeping you informed about topics you're interested in, reaching out if we require additional details, ensuring our records are accurate, and occasionally checking your satisfaction. Rest assured, we do not rent or trade email lists with any other organisations or businesses. Your privacy is important to us!

6. Data Security:
We take appropriate measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. Your Rights:
You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights or have any concerns about your data, please contact us using the details below.

9. Changes to Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we handle your data.

10. Contact Us:
If you have any questions or requests regarding this Privacy Policy or our data practices, please contact us at:

By using our website or providing us with your personal information, you consent to the terms outlined in this Privacy Policy.